Echelon Swap
Turn your old iPhone into your next upgrade.
Trade in an eligible iPhone at Echelon Smart Hub, get a provisional value in minutes, and put the approved credit straight towards your next device.
Tell us about your iPhone
Model, storage and condition — it takes about two minutes.
Get a provisional value
Priced from live Echelon recommerce rules, not a rough guess.
Free inspection
Bring it in store or request an approved collection in Accra.
Accept and upgrade
Approved value becomes a single-use Swap credit at checkout.
No obligation
You only commit when you accept the final offer after inspection.
Your data stays yours
We verify erasure and Activation Lock removal before accepting any device.
Same-day credit
Accepted offers become spendable credit immediately in store.
Responsible recycling
Devices we cannot resell go through certified recycling partners.
Swap questions, answered
- Which devices can I swap?
- Eligible iPhone models from iPhone XR through the latest generation. The device must power on, be free of Activation Lock, and not be reported lost or stolen.
- Is the estimate guaranteed?
- No. It is a provisional value based on your answers. The final offer is issued after our technicians inspect the device, and any change is explained to you.
- What if I decline the final offer?
- We return your device free of charge — either in store or via the same handover method you chose.
- How is my personal data handled?
- Your IMEI is stored hashed and only the last four digits are ever displayed. Photos and identity details are kept private and removed once the request is closed.
